Return Eligibility: Items can be returned within [return window, e.g., 30 days] from the date of delivery, provided they are unused, undamaged, and in original packaging.
Non-Returnable Items: For health and hygiene reasons, certain items are non-returnable, including but not limited to:
- Lubes and condoms
- Items with opened packaging
- [List any other specific items]
Return Process: To initiate a return, please contact our customer support at [support email/phone]. Returns without prior authorization will not be accepted.
Refunds: Refunds will be issued to the original payment method within [time frame, e.g., 5-10 business days] after we receive and inspect the returned items.